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            We realize that sometimes SAP has unforeseen events that may impact your?business. Find out how we deliver communication when a major?incident?occurs.

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            Cloud?delivery processes support critical business operations to cloud services that are run according to?management policies to achieve process?standardization and external cloud delivery certifications and attestations.

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            Cloud solutions are now part of the standard model for delivering IT services. Find out how to enable the efficient operation of a hybrid landscape and learn how?to achieve?smooth operation of your hybrid solution landscape.

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            Entrust your critical business operations to cloud services that are run according to rigorous and comprehensive management policies and get?a single source of truth for external cloud delivery certifications and?attestations.?

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            What is a hybrid IT landscape?

            Besides SAP's own solution there are solution from other providers which use different technologies and deplyment models. As a result, there is often a mixed level of deployment models - the so called hybrid IT landscape.

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            How can I effectively govern hybrid IT landscapes?

            When moving to a hybrid landscape, a successful hybrid IT operations and service managmenet requires a business process and object-oriented IT service management. The definition and the orchestration of end-to-end services become key for the success of operation hybrid landscapes.

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